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Drop-In Sessions


Click TimeTable to see when the next session is on.  Your $2.00 fee goes toward overheads.



This service is for all current financial members of SeniorNet Nelson: we ask for $2 towards overheads, but the advice is free.


  • Sessions are from 10 am - 12 noon on Mondays and Fridays every week. Drop in any time between 10 am and 12 noon.
  • Entry is via the Hall main door at the front of the building.
  • Call in for help or just for a cup of tea or coffee and a chat. Bring a friend.
  • Please wear your badge and sign in at the door.
  • If you require help please bring your usernames, log-ins and passwords for all your applications.
  • Help is available for queries and problems concerning Apple Macs and PCs with Microsoft Operating Systems (Windows). We can also help with Android tablets, iPads, cell phones and other devices.
  • No question is too basic to ask - we have all been there! Members will be on hand to help you from their experiences. We don't have all the answers but usually we can point you in the right direction.
  • These sessions are also an opportunity to practise your computer skills on the Learning Centre's computers with help nearby. Bring along your manual and hone your skills.


All our computers are connected to the internet. Wireless internet connection is available for laptops and other wireless devices. Charge your device before coming or bring a power cord if your battery is unreliable!


Extra helpers for both Windows and Mac computers are very welcome for each session, we are always grateful for volunteers who generously give their time. Some members arrive with fairly simple problems so we welcome helpers of all abilities. Even the more able helpers are sometimes challenged as they gather around a curly problem – but, between us, we usually manage to solve it. If you have any ability you are welcome to join our happy band of helpers and also learn with us. Come along and see for yourself.


Google and YouTube Help

You can often find help for your problem by searching online, it is quite likely that other people have had the same problem:

To search using Google

Start your search on Google by clicking this link

  • Type a brief description of your problem in the search box (you may have to try a few different wording options) and click the magnifying glass, or tap Enter.
  • From the list of websites which are shown open the site that has the most relevant title.
  • For more information on searching Google click

To search using YouTube

You can also find video instructions to help solve computer problems on Youtube. Click this link to go to YouTube

  • Type your search query in the search box at the top of the YouTube screen/page and click the magnifying glass, or tap Enter.
  • Scroll down the page of videos which are shown and click the image or title of one that has the most relevant title.
  • For more information on searching YouTube go to

Interest Group Quick Links (Find news about upcoming and previous meetings here)